Customer Help For Luigi Cart
Our happiness team is always here to assist.
Customer Help For Luigi Cart
Our customer support team is available to assist with:
Orders and Shipping
Placing an order is simple. Browse our product selection, add your desired items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase securely.
Yes. Once your order is successfully placed, you will receive an order confirmation with your order details. Please review this information carefully and contact support if anything appears incorrect.
Orders are typically processed within 24–72 hours, excluding weekends and holidays. Processing times may vary during high-demand periods.
After processing, your order will be shipped according to the selected shipping method. Shipping times vary based on your location and carrier conditions.
If tracking is available, tracking details will be provided once your order has been shipped. Use this information to monitor your delivery status.
If your order appears delayed beyond the expected timeframe, please contact our support team with your order number. We’ll investigate and provide an update as soon as possible.
If you notice an incorrect shipping address, contact us immediately. Changes can only be made before the order is processed or shipped.
Order changes or cancellations may be possible if the order has not yet been processed. Please reach out to support as soon as possible for assistance.
If you need to swap an item
Returns and Exchanges
At LuigiCartDisposables, we aim to ensure every customer has a positive experience. Returns or exchanges are reviewed on a case-by-case basis in accordance with our store policies and product conditions.
Not all items may be eligible. Due to the nature of disposable products, returns or exchanges are generally limited to items that arrive defective, damaged, or incorrect.
If your item arrives defective or damaged, please contact our support team as soon as possible. Include your order number and clear details of the issue so we can assist you efficiently.
Exchanges may be available if the item meets our eligibility requirements and has not been used. Availability depends on stock and approval by our support team.
Opened or used items are typically not eligible for return or exchange, unless there is a verified defect or error with the order.
Issues should be reported within a reasonable timeframe after delivery. Prompt communication helps us resolve concerns quickly and fairly.
Once approved, exchanges or resolutions are processed as quickly as possible. Processing times may vary based on the nature of the issue and product availability.
To initiate a request, contact our customer support team with your order number and a brief explanation of the issue. Our team will guide you through the process.